SHIPPING & RETURNS
SHIPPING POLICY
Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Methods & Delivery Times
We offer standard and expedited shipping options. Delivery times vary by destination:
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Domestic: 3–7 business days
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International: 7–21 business days
Please note that customs processing may cause delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free shipping on orders over [valor] — because we love when you shop big.
Tracking
Every order comes with a tracking number. You'll receive it via email once your package is on its way.
Customs & Duties
For international orders, customs fees and import duties may apply. These are the customer's responsibility. We recommend checking with your local customs office for more information.
Questions?
If you have any questions about shipping, feel free to reach out. We're here to help.
RETURN & EXCHANGE POLICY
You may return unused items in their original packaging within 14 days of delivery for a full refund. Once we receive and inspect your return, we'll process your refund within 5–7 business days. Need a different size or color? Exchanges are also accepted within 14 days of delivery. Return shipping costs are the customer's responsibility unless the item is defective or we made a mistake with your order — in those cases, we'll cover the cost. Final sale items cannot be returned or exchanged.
To start a return or exchange, simply contact us at [seu e-mail] with your order number and the reason for your return. We'll guide you through the next steps. If you have any questions, we're always here to help — reach out anytime.